FAQ’s

Volunteer Ticket Policy
All volunteers are required to purchase a ticket to attend Camp for a Cure. Unfortunately, we are unable to provide full refunds to ticket holders who decide to volunteer. However, as a thank you for your time and commitment, volunteers who successfully complete all of their assigned shifts, and who have not been removed from duties due to misconduct or non-compliance, will receive a 25% refund on their ticket price after the event concludes. Please allow 14 business days after the event for this refund to be processed.

• Program

• Crew wristband or Lanyard

• Volunteer sticker (any extra stickers – eg. Dog, Disability)

• T-shirt

• Keychain

Wednesday 29th April at 9am – Set-up Crew
Set-Up Crew Volunteers can register, get wristbands and merchandise packs on site at the Camp for a Cure Volunteer Tent.

Thursday 30th April – Saturday 4th May inclusive – All other volunteers
Volunteers register, get wristbands and merchandise packs on site at Camp for a Cure Volunteer Tent.

Volunteers can roll into the campground from 8am Wednesday 29th of April.

Gootchie creek is accessible to campers at any time provided you have a booking. To book for any dates outside of the Camp for a Cure event (1-3 May 2026) you need to book with Gootchie Creek directly.

Yes, unfortunately. You can avoid this line by rolling in on the volunteer-only entry day Wednesday 29th of April, but you will need to make sure have booked your extra nights camping with Gootchie Creek as they will handling check in on these days.

You can camp in the volunteer or general admission section. Please note that you must adhere to the dog attendance rules and dogs cannot accompany you on your volunteer shifts.

Yes, we will have accessible facilities available at Goochie Creek for the Event weekend from Thursday, 30th April – Monday, 4th May.

Every volunteer MUST sign on and off from each shift at the Volunteer Tent unless their shift manager specifies that they can be signed off elsewhere. If in doubt, just come and sign off at Volunteer Tent.

We will provide shift-specific gear lists to each volunteer before the event, if necessary. However, we generally ask that you bring the following items:

• Water bottles (we recommend a minimum of 2 litres per day)

• Sun protection (hat, sunscreen, sunglasses)

• Personal medication

• Head torch (with spare batteries) for night or afternoon shifts

• A warm jacket and rain jacket, along with a beanie and layers for chilly night and early morning shifts

• Please check in with your team manager for any additional gear you may need for your shift.

Tickets to Camp for a Cure (“Event”) are sold by Camp for Cure (ABN 49 6817 908 58) (“Organiser”, “We”, “Us” or “Our”). By purchasing tickets, You (“Ticket Buyer”, “You”, or “Your”) agree to be bound by these Terms & Conditions. Tickets purchased on behalf of others also bind those attendees.

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1. Ticket Sales & Pricing

• All prices are in Australian Dollars (AUD) and include GST.

• Tickets are sold subject to availability. Online sales may close early if allocations are sold out.

• We reserve the right to refuse sale to any person, agent, or company.

• Tickets may not be resold or offered for resale above face value without prior consent.

• Errors in ticket pricing due to technical or human error may result in cancellation of the ticket with a full refund of the purchase price.

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2. Under 18s Tickets

• Children 17 years and younger are entitled to discounted tickets.

• Persons under 18 must be accompanied by a legal guardian at all times.

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3. Ticket Delivery & Wristbands

• Home Delivery: Wristbands can be mailed if selected at purchase. Tickets are non-refundable once mailed.

• Collection Onsite: E-tickets must be exchanged for wristbands and vehicle entry stickers at the event Ticket Office.

• Wristbands and vehicle stickers cannot be replaced if lost or damaged. Treat them like cash.

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4. Refunds, Replacements & Re-Issues

• No refunds except where required by law.

• Refunds will only be provided for:

o Event cancellation;

o Venue closure due to adverse weather beyond our control;

o Government restrictions or health authority directives (e.g., COVID-19).

• Lost, stolen, or damaged wristbands and vehicle stickers will not be replaced.

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5. Changes to Venue, Line-Up, or Date

• We reserve the right to change the venue, line-up, or dates.

• Tickets remain valid for any rescheduled dates or relocated venues.

• Refunds are not available due to artist non-appearance or minor changes in line-up.

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6. Vehicles & Campsite Safety

• All vehicles entering the Event must display a valid vehicle entry sticker issued at ticket exchange or via mail delivery. Vehicles without a sticker will not be permitted on-site.

• Once parked, vehicles must remain stationary for the duration of the Event. No movements are allowed unless authorised by Event staff.

• Attendees with mobility issues may obtain a special access pass, which must be clearly displayed on the vehicle at all times.

• Attendees are responsible for the safe operation of their vehicle and must comply with onsite speed limits and staff directions.

• Breach of these rules may result in eviction from the Event without refund.

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7. Alcohol & BYO Policy

• Camp for a Cure is a BYO alcohol event. Attendees may bring one 6-pack of beer, pre-mixed spirits, or a decanted bottle of wine per person at a time.

• Unmixed spirits (straight liquor) are not permitted.

• The event is glass-free, except where specifically approved by the Organiser.

• Attendees must consume alcohol responsibly. Unsafe or irresponsible behaviour may result in removal from the Event without refund.

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8. Pets & Dogs

• Dogs and other pets are permitted, but must be on a leash and under the owner’s control at all times.

• Owners are responsible for cleaning up after their pets and ensuring they do not disturb or pose a risk to others.

• The Organiser reserves the right to require removal of any pet that is unsafe, disruptive, or uncontrolled. Failure to comply may result in eviction without refund.

• Owners acknowledge they are fully responsible for any injury or damage caused by their pets.

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9. Crowd Behaviour & Safety

• Antisocial, intoxicated, or disorderly behaviour will not be tolerated and may result in removal without refund.

• No crowd surfing or people on shoulders is permitted at any time.

• All attendees must comply with directions from Event staff, volunteers, and security personnel.

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10. Limitation of Liability & Hold Harmless

• Attendance at Camp for a Cure is at your own risk. Participation in the Event, including camping, activities, food and beverage consumption, and travel to and from the venue, carries inherent risks, including injury, illness, or death.

• To the fullest extent permitted by law, attendees release, indemnify, and hold harmless the Organiser, its officers, directors, employees, contractors, volunteers, sponsors, and affiliated companies from any and all claims, liabilities, damages, or expenses arising from attendance at the Event, including but not limited to injury, illness, property loss, or death, whether caused by negligence or otherwise.

• Attendees acknowledge they are responsible for their own safety and the safety of their pets, vehicles, and companions.

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11. Photography & Recordings

• Organisers and authorised media may photograph, film, or record the Event for promotional or other purposes.

• Attendance constitutes consent to use your image, likeness, and/or voice.

• Professional recording equipment or commercial use of recordings is not permitted without prior approval.

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12. COVID-19 & Health Restrictions

• You must comply with all government or health authority directives in place at the time of the Event.

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13. Privacy & Data Security

• Personal information will be handled in accordance with the Privacy Act.

• Credit card disputes must be raised immediately; fraudulent activity may be prosecuted.

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14. Australian Consumer Law

• Our goods and services come with non-excludable consumer guarantees under Australian law.

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15. General

• These Terms are governed by the laws of Queensland, Australia.

• We may amend these Terms at any time.

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Contact:

• For event operations or complaints: admin@campforacure.com.au